Smiling woman in front of an orange illuminated background, wearing a white shirt and black vest.

Safer gaming

At its best, gambling offers thrill and excitement. To keep it that way, it must also be controlled and safe. 

At Veikkaus, a secure gaming environment is the foundation of everything we do. Our customers can enjoy our games safely while utilizing the responsible gambling tools we provide. In line with our legally defined duty, we ensure that the economic, social, and health-related harms of gambling remain as minimal as possible. 

What we do?

100%
Label

identified gaming

6000
Label

care calls to customers

99%
Label

of employees done sustainability training

100/100
Label

score in responsible gambling standard audits

"Our responsibility is to provide gambling in the safest possible environment."

Identified gaming only

All Veikkaus games require registration and identification to play. We offer our customers a wide range of gambling control tools, both mandatory and voluntary, set by the customers themselves, including gambling restrictions and self-exclusions.

With mandatory identification for all our games, we are one of the pioneers of more responsible gambling globally.

Tools for gambling control

Gambling stays enjoyable when you stick to amounts that suit your budget and only wager what you're prepared to lose without regret. On our Pelaa maltilla - Play in moderation page, you'll find tips and tools to help you keep your gambling under control.

Multiple smartphones on a table, displaying Veikkaus content related to responsibility and gambling control.

Responsible towards customers

Sustainability is rooted heavily in our strategy. Three main focus areas of our Sustainability Program are Our customers, Our team and Our society. A culture of doing the right thing is the foundation of everything we do. 

Veikkaus triangle - SDG cubes

Responsible game development

We carry out a responsibility assessment for every game concept we develop. Veikkaus’ ethical guidelines for game development reflect our commitment to safer gaming and help ensure that games are designed with player safety in mind. As part of these guidelines, we have also defined a set of ethical principles for game development.

Three game developers looking at a phone together in an office setting. A colorful game is visible on a computer screen in the background.